Reviews

These folks are great. I had an issue with my old HVAC company and gave them a call. It turns out the other guys had installed my heating system sideways! It took Central’s tech maybe an hour to reroute some pipes and get everything working perfectly. This was a few months ago and everything’s been great since. Courteous, professional work. I’d recommend them to anyone.

I highly recommend Corey Kitchen and the team! Very professional and timely, and he took the time to really explain my options and the recommended improvements (I was referred to them through the Mass Save program). Very honest, too – it turned one I didn’t need one of the recommendations and they were honest about that, which saved me some money. It is all around a smooth process and high-quality work.

My normal heating company that I have a contract with near a very popular highway refused to fix my furnace on a warranty claim, as it “wasn’t worth their time for the little warranty money.” Apparently that is a common thing around here. Central was willing to help me by repairing the furnace and working with me on the warranty claim so that we could both be satisfied. Thanks, Central!

I’ve used them for 19 years. Their service I’d great. Last year I had a new air-conditioning system put in and kept having a problem with it which came without question every time I called and finally, we tracked the problem down to my next thermostat. They came to my house at least six times over the year and every time with a smile and addressed my problems when we figured out that the problem was not there making it the nest thermostat that they had not installed. They were still gracious and kind and took care of everything for me. If you need an air conditioning system or a furnace and want good dependable service call them.

Central Cooling & Heating has been servicing my heat pump heating and cooling system for 9 years. I have a service contract with them. They come twice a year, tune up and replace filters. They are always on time. Just like his colleagues, John left a clean place. Additionally, over the years I also had a few emergencies and each was resolved efficiently. Reading other reviews I conclude: that CCH takes care of existing customers first before soliciting new ones. Comcast could learn something here.